Policies
Refund policy
Contact customer service within 30 days of delivery and we will refund your order. We do not accept returns — you do not need to send anything back.
30-day refunds
Not happy with your order? Contact our customer service team within 30 days of delivery and we will refund you.
No returns
We do not accept returns. You do not need to ship anything back to get your refund.
How to request a refund
- Email support@stitchandsquare.com or use our contact page.
- Include your order number and a short note about the issue.
- We reply within 24 hours on business days and process your refund to your original payment method.